Privacy Policy
Comic Play Casino values the trust and commitment of its users. This document outlines the measures we use to securely handle your personal data. Please review it carefully to make informed decisions when using our services.
Data Processing
This privacy policy outlines our obligations under gambling regulations regarding the processing of players' personal data. Such processing is essential for gameplay and related services.
Comic Play Casino is operated by Dama N.V., a company registered in Curaçao, with subsidiary Friolion Limited based in Cyprus. Dama N.V. operates under a license issued by Antillephone N.V..
By using our services, you consent to this policy. We recommend regular review, as any continued use of the service implies acceptance of updates or changes.
Information Collection
We gather a variety of personal information, which includes:
- Data provided during registration, such as names, contact information, and identification documents.
- Interaction logs through multiple communication methods.
- Transaction history and usage of our website.
- Documents submitted for identity verification and compliance checks.
Each of these data points is collected to ensure that we meet regulatory requirements and provide secure, seamless services.
Usage of Information
Collected data is used for the following purposes:
- Processing transactions and bets.
- Providing requested services and customer support.
- Conducting identity and compliance verifications.
- Offering promotional content, subject to user consent.
- Ensuring legal compliance, such as adhering to anti-money laundering regulations.
- Monitoring for fraudulent or illegal activities.
- Conducting market research and data analysis.
These activities enable us to maintain a safe and fair gaming environment for all players.
Marketing Communications
With your consent, we may use your information to send promotional materials related to our products and services. Opt-out options are available in your account settings or by contacting our support team.
Disclosure of Information
Your personal information is never sold or rented. It may be shared within our group or with business partners to facilitate services and legal compliance. Third-party processors may also have access to your data when necessary.
Data Security and Retention
We prioritize the protection of your data, following strict legal standards. Personal information is retained as required by law, including a minimum of five years after account closure as mandated by anti-money laundering laws.
Cookies and Tracking
We utilize cookies and related technologies to enhance the website's functionality, analyze usage, and support marketing initiatives. You can manage cookies via browser settings, but doing so may limit your site experience.
Your Rights and Contact Information
You have the right to request updates or corrections to your personal data or object to its use in marketing. For inquiries, our Data Protection Officer is reachable by email. Under GDPR, users may lodge complaints with relevant authorities.
This policy underscores our commitment to safeguarding your privacy while ensuring a secure gaming environment. If you have questions or concerns about your data, please contact us for assistance.